1、默写making reservation 的基本用语。
2、完成一个making reservation 的对话，并进行练习。
3、情景练习：receiving guests，并完成对话。
4、情景练习：making reservation——receiving guests——taking orders，并完成对话。
5、默写payment与complain的相关短语与单词。
6、情景练习：when you end your dinner in the restaurant, you are not satisfied with the servers and dishes. So this time you give your complains and advice to the restaurant.
7、默写the names of the seasonings of si chuan food
8、情景练习：try to say something about the Peking Duck
9、情景练习：introducing the natural resorts of shann`xi province
10、情景练习：introducing the history sites of shann`xi province
11、英译汉与汉译英
（1）中国是茶的故乡。
（2）茶被认为是大家日常生活中最有营养和最廉价的饮品。
（3）请把茶泡得淡些，以便大家都可以喝。
（4）这家饭店是行业中的楷模。
（5）广东大厨按照季节不同作出不同的菜肴。
（6）Eating out is one of the joys of being in China. The food is usually excellent and the prices are reasonable; and the service is mostly good.
（7）When in Beijing, an opportunity to sample its famous Peking Duck should not be passed
（8）You seem to be fond of trying different styles of food.
（9）点心是一种独特的中国食品。实际上，点心不仅是一类食品，还是一种饮食习惯。
（10）All the food offered here is made from “green” ingredients.
（11）Why don’t we go to a Mexican restaurant today for a change?
（12）中国烹饪是复杂的，但却与法国食物的复杂不同。
（13）I’m sure I made a reservation for five nights.
（14）你们有没有更便宜的房间？
（15）有朋自远方来不亦乐乎。
（16）Conference rooms were equipped at great expense.
（17）Here is my confirmation slip.
（18）Do you have a shared bath?
（19）请你替我保管贵重物品好吗？
（20）- Which would you two like to have, aisle seats or window seats?
- We’d like to have one window seat definitely, in the nonsmoking section.
- Rest assured that all sections are non-smoking on the plane.
12、英语口语练习topics
（1）How do you think of Chinese food?
（2）Do you understand the skills and the ingredients about the cooking?
（3）How do you think of the new law that some people are not allowed to drive the car when they drink the alcohol?
（4）the Spring Festival
（5）the Qing Ming Festival
（6）the Dragon and Boat Festival
（7）the May Day
（8）the Mother`s Day the Father`s Day
13、熟读并背诵以下对话
（1）
Clerk: Will you put your bags on the conveyer belt? They have to go through the X-ray machine in case some people bring dangerous articles onto the train, such as explosives, poisons and weapons.
Passenger: OK. There they are.
Passenger: Where can I punch the ticket for Express T502 to Tianjin?
Clerk: It departs at Platform No.5, and you can join the people waiting over there.
Passenger: Thank you.
Clerk: Your ticket, please.
Passenger: Here you are.
Passenger: Here we are at last. Carriage No.13.
Clerk: Your ticket, please. Ok. Your berth is in the middle of the car. Please get on.
Passenger: Can you show me where No. 30 lower is?
Conductor: This way, please.
Conductor: Here it is. Please put your suitcases on the rack. Do you need help?
Passenger: Thanks a lot. By the way, where can I get some water and food?
Conductor: There is a boiler between carriages. And a dinning car is a few carriages away, in Carriage No.9. It serves three meals a day and snacks at night. If you don’t want to go to the dinning car to have your meal, you can eat here, because at meal time, meal trolleys go from one carriage to another. Besides, at each station the train stops, snack trolleys like these sell all kinds of food and local specialties.
Passenger: Thank you so much.
（2）
Driver: Where do you want to go?
Passenger: Cuigong Hotel
Driver: Ok, sir. Would you please fasten the seat belt?
Passenger: Sure. Thank you. How do you calculate the taxi fare?
Driver: Oh, we compute the fare by kilometers. The first three kilometers are 10 yuan. Then every extra kilometer costs 2 yuan. You can read the kilometers on the meter.
Passenger: Ok, I see. How long will it take me to get there?
Driver: Well, that depends on the traffic. If it’s not heavy, we can be there in 30 minutes. Is this your first time in Beijing?
Passenger: Yes. I’m here for sightseeing. Would you give me some suggestions on what to visit?
Driver: There are a lot of places worth visiting in Beijing, the Forbidden City, Summer Palace, Temple of Heaven, Silk Street Market and …
Passenger: That’s wonderful. What would you say if I hired you for 2 days? You would be my driver and guide.
Driver: I’d be glad to be at your service.
Passenger: Here is my card. And I’m staying at the Cuigong Hotel.
Driver: Thank you. Here we are. This is Cuigong Hotel.
Passenger: How much do I owe you?
Driver: The meter reads 39 yuan.
Passenger: Here is 40 yuan, keep the change.
Driver: Thank you. What time do you expect me tomorrow?
Passenger: 8:30 a.m., all right?
Driver: OK. I’ll be waiting in the lobby then. See you tomorrow.
Passenger: See you.
（3）
Passenger: Excuse me, is this the way to the first class cabins?
Steward: Yes, sir, walk up the gangway. First class is on the right, and second class is on the left.
Passenger: Thank you. Could you help me with my luggage, sir?
Steward: Sure. What’s your cabin number?
Passenger: No.10.
Steward: Here we are. What else can I do for you?
Passenger: Oh, I want to know where the dining salon is?
Steward: Over there. There are also a lounge, and a ball room on board.
Passenger: This passenger ship is quite a large one, isn’t it?
Steward: Yes, ten thousand tons.
Passenger: How many knots does she make at her best?
Steward: About 18 knots an hour.
Passenger: It seems we’re having a rough sea today.
Steward: Yes. It’s a bit stuffy here. I’ll just open the porthole.
Passenger: I’m afraid I may get seasick.
Steward: In that case, you should go up on deck more often. Fresh air will do you a lot of good. I will bring you some sea-sick pills.
Passenger: It’s so kind of you.
(Before landing.)
Passenger: Excuse me. What ship is that coming toward us?
Steward: It’ s an ocean-liner, I suppose.
Passenger: Well, I see she has stopped. What’s up?
Steward: Nothing special. She is waiting for her turn to berth. We will call at the port then.
Passenger: Here we are. I see the gangway is being lowered.
Steward: Yes, you can go ashore now. Make sure that you’ve taken all your luggage with you.
Passenger: Thanks a lot.
Steward: Goodbye.
（4）
Tourist: Excuse me, could you please tell me how to get to the Lama Temple?
Passerby: Sure. It’s not far from here. You can take bus No.14 and get off at the 4th stop, or you take the subway ; it’s two stops away.
Tourist: Thanks a lot. Where is the bus station for bus No.14?
Passerby: Just on the opposite side of the street. Do you see there are a lot of people lining up?
There it is.
Tourist: But it is 5 o’clock in the afternoon; there may be traffic jams.
Passerby: Yes, you’re right.
Tourist: By the way, where’s the subway station?
Passerby: The subway station is a little further on. Cross the street and go left at the corner . Keep going straight along the road until you see the big blue subway sign. You can’t miss it.
Tourist: How long does it take me to get there? Is it within walking distance?
Passerby: Oh, you can walk it within ten minutes.
Tourist: That’s fine. Then I would rather take the subway at such a peak time. Thank you so much.
Passerby: Don’t mention it.
（5）
Clerk: Good afternoon.
James: Good afternoon. I’d like to settle my bill, please. I phoned reception about an hour ago and asked them to prepare it.
Clerk: Can I have your key card and room number, please?
James: Room 1212. Here’s my key card.
Clerk: Yes, Mr. James. You checked in last Tuesday. It’s Thursday today. That’s ten days. Did you enjoy your stay here?
James: Oh, very much. You make me feel like I’m back in New York.
Clerk: 450 Yuan per night. That’s 4,500 Yuan. There are 5 international telephone calls for 350 Yuan. There’s your restaurant tab for 730 Yuan and your minibar tab for 169 Yuan. So the total bill is 5,949 Yuan. Here it is, sir. Could you please check it?
James: Of course. That can’t be right. That’s a total of 5,749 Yuan. Can you check it again?
Clerk: That includes a service charge, 200 Yuan.
James: Oh. Sorry.
Clerk: How will you be paying, Mr. James?
James: By American Express. Here’s my card. By the way, what’s the rate today?
Clerk: 1,000 Yuan to 121.21 dollars… So that’s a total of 721.08 dollars, sir.
James: Thank you.
Clerk: There you are, sir. Would you just sign here, please?
James: OK.
Clerk: Thank you. Here’s your card and your receipt. You’re all set. I’m glad you enjoyed your stay and hope the next time you’re in our city you’ll stay with us again.
James: I will. Where can I leave my luggage? I really want to leave after lunch. Until what time could I use the room?
Clerk: The bellman will put it in the storage room. When you’re ready to leave, you can claim your luggage from him. You can use the room until 14:00, or we will have to bill you for another night.
James: OK. Thank you.
Clerk: You’re welcome, sir. Goodbye!
James: Goodbye!
（6）
Manager：You asked to see me，Mr.Smith？
Customer：Yes，I did．I'm very upset at the way I have been treated．
Manager：Please tell me exactly what is the matter．
Customer：It's my steak．
Manager：What’s wrong with your steak，sir？
Customer：It’s too raw．I can't eat it．But when I complained to your waitress, she just ignored me．
Manager：I'm very sorry，sir．I'm sure the waitress didn't mean to be rude．You see，she just started as a waitress a week ago and doesn't understand English very well．She should have changed your steak．
Customer：But she didn't．
Manager：It's been a misunderstanding， sir．I'll have it returned to the kitchen right away．
Customer：That's more like it．Well，there is something else．This wine here，I think it is corked．
Manager：Are you sure，sir？The Chianti has been very popular with our guests．
Customer：Well，here you are．Try it for yourself．
Manager：No，sir．It doesn't taste bad at all．Perhaps it’s a little too sour for your taste．I would recommend that you try the Burgundy next time．
Customer：Right．Perhaps I will．
Manager：Is that it，sir？
Customer：Yes．
Manager：Well，I hope you enjoy your dinner．
Customer：I'll try．
（7）
Waiter：Good evening，sir, madam．Welcome to our restaurant．Do you have a reservation，sir？
Guest： I'm afraid I haven't．Do you have a table for two？
Waiter：I'm sorry to say that we haven't got any vacant tables at present．Would you please wait in the lounge for about five minutes．I'll seat you when a table is ready．
Guest： It sounds nice．Nancy，let's go to the lounge then．
（Five minutes later．）
Waiter：I ’m sorry to have kept you waiting，sir, madam．Now we have a table for you. Come this way，please.
（Mr．Smith suddenly catches sight of a table near the window．）
Guest： May we sit there at the table by the window？
Waiter：Oh, that table has been reserved．
Guest： It's a pity．
Waiter：Well， the table in the corner is quite good．It's near the band platform．There will be a performance during the meal time．You can enjoy it comfortably．
Guest： OK．Whatever you say．
（The waiter pulls the chair out and helps Mrs．Smith to take a seat．）
Waiter：Have you anything in mind to drink tonight？
Guest： Sprite，please．
Waiter： I'll bring them to you right away．
（8）
Waiter: Good evening. Do you have a reservation?
Customer: Yes. The reservation is under Mr. Lin.
Waiter: Very good, Mr. Lin. Do you prefer smoking or non-smoking?
Customer: Non-smoking, please.
Waiter: If you follow me, I’ll show you to your table.
Customer: Thank you.
Waiter: You’re welcome. Your server will be right with you to take your drink order.
Waiter: Have you had time to look over the menu?
Customer: Yes. I’d like the beefsteak.
Waiter: How would you like that cooked?
Customer: Well done, please.
Waiter: Would you like a side salad?
Customer: No.
Waiter: Anything else to drink?
Customer: Yes. A glass of your house wine.
Waiter: Very good. I’ ll bring your appetizer immediately.
Customer: What do you recommend?
Waiter: We have a daily chef’s special of fried chicken.
Customer: What side dish comes with the special?
Waiter: A side salad and your choice of a baked potato or steamed rice.
Customer: I’ll have the special with a salad and the potato.
Waiter: Anything else?
Customer: Yes, a glass of iced water.
Waiter: Ok. So that’s a beefsteak, well done and a glass of house wine, a special with a salad and potato and a glass of iced water. Your dishes will be ready right away.
（9）
Reservations: Good afternoon. Kyoto Plaza Hotel. Reservations. Can I help you?
Caller: Good afternoon. I’d like to make a reservation, please.
Reservations: Certainly, sir. When would you like the room?
Caller: From the morning of Friday the twenty-third for five nights, please.
Reservations: How many people is that for, sir?
Caller: Just me. I’ll be arriving in Kyoto from Sapporo on Friday morning.
Reservations: What type of room do you require?
Caller: A single, please.
Reservations: Would you prefer a deluxe or standard room?
Caller: What’s the difference in price?
Reservations: The deluxe room costs 23,000 yen per night, and the standard room costs 18,000 yen per night, including tax.
Caller: I’ll take the standard room, I think.
Reservations: Would you tell me your name, please?
Caller: Yes, my name is Peter Clinton.
Reservations: I’m sorry, Sir. Would you repeat your name, please?
Caller: Yes, it’s Peter Clinton.
Reservations: Is that C-L-I-N-T-O-N?
Caller: Yes, that’s right.
Reservations: Can I just confirm those details then, Mr. Clinton? You require a standard single room from Friday the twenty-third to Tuesday the twenty-seventh inclusive. The cost is 18,000 yen per night, including tax.
Caller: Yes, that’s correct.
Reservations: Thank you very much. I have made the reservation for you.
Caller: Thank you. See you on Friday morning. What time can I check in?
Reservations: Any time from 11:00 in the morning.
Caller: Oh that’s fine. Thank you for your help.
Reservations: Thank you, Mr. Clinton. Goodbye.
Caller: Goodbye.
（10）
Receptionist: Good morning ,sir.
Mr. Lars: Hello. I’m Lars. I’ve just arrived from France.
Receptionist: Do you have a reservation, please?
Mr. Lars: Yes. I made a reservation from Denmark.
Receptionist: Would you tell me your name please?
Mr. Lars: Lars. It’s L-A-R-S.
Receptionist: Thank you, Mr. Lars. Yes, we have your reservation. You’ve reserved a family suite with sea view, haven’t you?
Mr. Lars: No, my secretary booked a deluxe single.
Receptionist: Now let me see…well, I’m afraid there seems to have been a mistake. Are you traveling with your family?
Mr. Lars: No, I’m here on business.
Receptionist: I see. I really must apologize for the mistake. Do you have a confirmation of your reservation?
Mr. Lars: Yes, just one moment. Here it is, “One deluxe single room for three days.”
Receptionist: Yes, I see. Well, would you please complete this registration card while I find out if there are any deluxe single rooms still available?
Mr. Lars: Very well. But this really is not my fault.
Receptionist: I’m sorry. And how will you be paying, please?
Mr. Lars: By Visa. Is that OK?
Receptionist: Yes, that’s fine. Just a moment, please. I’ll prepare your key card. … Here you are.
Mr. Lars: OK. Thank you.
